Title Specialist

Employer based in · Remote

Hiring talent from: all countries

• HO Insurance Specialist (VA1)• Contact the HO (Homeowners) insurance companies to verify policy details • Request updated insurance declarations from agents • Confirm coverage matches lender requirements • Upload declarations into the system • Ensure policies are active and not expired • Update internal records with expiration dates • Follow up with agents or borrowers if additional documentation is needed • Document communication in CRM or a servicing system • Payoff Specialist (VA2)• Request mortgage or lien payoffs from lenders • Verify payoff amounts and dates • Review payoff letters for accuracy and completeness • Ensure correct party is paid and payment is made on time • Update payoff records in the system • Communicate with escrow or closing teams regarding payoff status • Follow up on missing or delayed payoff statements • Archive payoff letters and related documents for compliance • Experience and Proficiency (VA1 and VA2)• Excellent English communication skills (written and verbal) • Should have inbound and outbound calling experience either from a corporate set-up or as a VA **IMPORTANT • Should have CRM management experience • Experience using Salesforce and Compass is a strong plus • Experience in mortgages is a strong plus • Title Specialist (VA3)• Order title reports from title companies • Review title reports for issues (liens, ownership inconsistencies, etc.) • Coordinate with title companies to clear issues before closing • Ensure all title documentation is saved and organized • Confirm property is in the correct borrowers name • Work with internal teams or legal if title issues arise • Track and follow up on outstanding title items • Maintain accurate title records in system • Experience and Proficiency (VA3)• Excellent English communication skills (written and verbal) • Should have admin back-end support experience either from a corporate set-up or as a VA **IMPORTANT • Should have CRM management experience • Experience using Salesforce and Compass is a strong plus • Experience in mortgages is a strong plus • Personality Requirements (VA1-VA3)• Self-starter • Detail-oriented • Problem-solver • Responsive • Collaborative • Independent worker • VA Working Hours • VA1-VA3: Monday to Friday, 9:00 AM to 6:00 PM EST • VA Salary• VA1-VA3: $4 and up/hr. -** open for experienced & corporate-experienced VAs • VA Communication• Work Email • Slack • Teams • VA Commencement Date• ASAP • Final Interview Schedule• VA1-VA3: Wednesday, 20th of August at 10:00 AM EST (9:00 AM CST • Onboarding Call Recording Link Experience using Salesforce and Compass is a strong plus Experience in mortgages is a strong plus The client will be getting 3 VAs in the same round of the interview