B2B Client and Partner Relations Manager

Employer based in · Remote

Hiring talent from: all countries

B2B Client and Partner Relations Manager (VA2) Maintain regular communication with all clients via calls, emails, and meetings to understand needs, resolve issues, and identify upsell opportunities. Monitor client accounts to ensure timely delivery of services/products and high satisfaction levels, achieving retention targets. Collaborate with internal partners (e.g., sales, production, and support teams) to align on deliverables, track performance, and motivate consistent output. Develop and execute relationship-building strategies, including quarterly reviews and feedback loops. Track key metrics such as client engagement scores, partner productivity KPIs, and revenue from managed accounts. Escalate complex issues to senior leadership while providing data-driven insights for process improvements. Experience and Proficiency Excellent English communication skills (written and verbal) 3+ years of experience in B2B client management or account coordination. Strong communication and interpersonal skills with a customer-centric mindset. Proficiency in CRM tools like Go High Level Ability to multitask in a fast-paced environment and work collaboratively across teams.  ET Aligned Collaboration Hours: Monday to Friday, 11:00 AM to 8:00 PM CST  Engagement Compensation: $4 and up/hr. -** open for a good mix of talents Experienced Talents and Corporate-experienced talents only  Start Date: ASAP  Personality Requirements: Organized Detail oriented Proactive Resourceful Personable  Engaged Talent Communication Tools: Work Email Slack  **Should have proven B2B (Business-to-business) sales experience either from a corporate set-up or as a VA **IMPORTANT  Client Detailed Task list: https://docs.google.com/document/d/1Z5F2iqruS5kKRtD1AKsMnjnJ7SCAFEOqe-OiXzSz7tw/edit?tab=t.0 Schedule notes: Wednesday, 22nd of October at 10:30 AM MST (11:30 AM CST)