Medical VA

Employer based in · Remote

Hiring talent from: all countries

Medical Virtual Assistant (VA1) Perform general admin tasks including: Handling incoming phone calls from patients and vendors (currently 23/day, but expected to grow) Following up with patients as needed Confirming and scheduling appointments via phone Collecting payments through the EHR system (Elation) Help reduce patient no-show rate Manage emails and messages from patients and vendors Handle billing and payment processing (no insurance handling required): Process cash payments Use Elation for transactions and maintaining patient records Upload receipts received via email Additional Task (Optional/Bonus): Social media posting using a provided template Experience and Proficiency Excellent English communication skills (written and verbal) Should have Medical Administrative Support experience either from a corporate set-up or as a VA **IMPORTANT Capable of managing phone conversations with clarity, empathy, and professionalism Should have medical database (EHR, etc.) management experience, preferably with: EHR Elation Marketing experience is not a requirement, it will be considered a bonus if you have skills or interest in that area.  ET Aligned Collaboration Hours: Monday to Friday, 9:00 AM to 5:00 PM CST  Engagement Compensation: $4 and up/hr. -** open for Experienced & Corporate-experienced VAs only  Start Date: ASAP  Personality Requirements: Self-starter Detail-oriented Problem-solver Responsive Collaborative Independent worker  Engaged Talent Communication Tools: Work Email WhatsApp Schedule notes: Wednesday, 29th of October at 9:00 AM CST