Operations Manager

Employer based in · Remote

Hiring talent from: all countries

Hi Sonatta! Glad to have spoken with you earlier about the Sphere Rocket VA Program. Below is the summary of what we have discussed during the call and the Zoom recording for your reference. Let us know if you have any questions or if we need to include anything during our conversation. KEY TAKEAWAYS: Job DescriptionOperations Manager (VA1)Leadership roleAct as Online Business Manager / Operations VA. Execute daily tasks independently without requiring training. Work with SOPs and milestones once provided Design and implement business strategies, plans, and procedures Evaluate performance by analyzing and interpreting data and metrics Improve operational management systems, processes, and best practices Prepare daily endofday reports (tasks completed/pending) Maintain & update internal SOPsEnsure SOPs, checklists, and operational guidelines are updated weekly GoHighLevel utilizationDesign and develop an efficient workflow using the HighLevel platform to support the web/funnel design business operations. Collaborate with the team to understand the businesss requirements and identify areas for improvement in the existing processes.Create visually appealing and user-friendly HighLevel templates, funnels, ads, and other assets to enhance the businesses services. Streamline our operations and enhance our client services.Implement advanced automations and integrations within the HighLevel platform to automate repetitive tasks and improve overall efficiency. BackEnd Operations & Admin (Daily)Email managementFiltering, categorization, and cleanup Calendar managementSchedule meetings, send invites, and reminders Manage and update personal Social Media Accounts such as Facebook, TikTok, Telegram, Instagram, and YouTube Answering phone callsBoth personal and business-related Take meeting notes, convert to action items, assign tasks, follow up Basic bookkeeping using QuickBooksConsolidating personal and business receipts Bank reconciliation Creating basic reportsPrepare daily, weekly, and monthly reports (social media, email, event performance, sales, operations) Event Management (Eventbrite, GHL, Google Sheets)Draft/update Eventbrite pages for ceremonies, circles, workshops, retreats Export lists, update spreadsheets in GHL Send preevent and postevent emails/reminders Maintain master calendar Experience and ProficiencyExcellent English communication skills (written and verbal) Should be well-versed in using GoHighLevel for creating sales funnels, ads, and integrations with leadership skills, and admin back-end support, either from a corporate set-up or as a VA **IMPORTANT Should be well-versed in using QuickBooks for bank reconciliation is required **IMPORTANT Should be well-versed in using Google Workspace **IMPORTANT Should be well-versed in using event management and ticketing platforms, preferably Eventbrite **IMPORTANT Should have experience in using project management software, preferably ClickUp or similar, is required Should have experience in using AI tools Personality RequirementsOrganized Proactive Resourceful SelfStarter / Independent Detail-Oriented Outgoing / Personable Analytical / Problem Solver Creative / Innovative Strong Communicator Adaptable / Flexible Team-Oriented Engaged Talent Aligned Collaboration HoursMonday to Friday, 10:00 AM to 7:00 PM EST (40 hours per week) Engagement Compensation$6 and up/hr. -** open for Experienced Talents only Engaged Talent CommunicationWork Email ClickUp Engaged Talent Commencement DateASAP Final Alignment Session ScheduleFriday, 19th of December at 10:00 AM CST Onboarding Call Recording Link Schedule notes: Friday, 19th of December at 10:00 AM CST