Business Development Center (BDC) Representative

Employer based in · Remote

Hiring talent from: all countries

Business Development Center (BDC) Representative (VA5)  Lead Engagement & Appointment Setting - Call, text, and email leads promptly and professionally using ViciDial (warm calling). -Dial 1,5002,000 leads per week consistently no excuses. -Set high-quality appointments that show up and convert, not just numbers on a board. - Provide empathetic and solution-focused communication, especially for customers with challenging credit situations. - Nurture past leads and re-engage cold opportunities with persistence and creativity. CRM & Process Management (Tecobi) - Maintain accurate notes and status updates on every lead. - Perform regular cleanup and organization inside the CRM. -Suggest improvements we value VAs who dont just follow tasks but look for better ways to do them. Social Media & Marketplace Posting (Daily Requirement) - Must be tech-savvy and comfortable using Instagram, TikTok, Facebook, etc. -Post dealership inventory on Facebook Marketplace for at least 2 hours every shift non-negotiable. -Assist in light content posting or engagement on social media platforms to help increase visibility and branding. Training & Growth -Full systems training and walkthrough provided. -Coachable candidates with the right mindset can advance and earn incentives/bonuses based on performance. ⸻ Required Skills & Experience Excellent spoken and written English (minimal to zero accent) Strong phone experience BDC, call center, or appointment-setting background is highly preferred Experience with dialers (ViciDial is ideal) and CRMs (Tecobi is a plus) Automotive dealership BDC experience is a big advantage Able to handle distressed or irate customers with patience and empathy College graduate or degree holder preferred, unless highly skilled and coachable  Working Hours: Monday to Friday 9:00 AM to 6:00 PM  Pay: $3.50/hr-$7 if with proven capability(open for nego). -** open to training candidates  Start Date: ASAP  Personality Requirements: Energetic & Positive Relentlessly Consistent Self-Motivated & Goal-Oriented Creative & Resourceful not afraid to try new approaches Professional in communication Fast with technology & a natural multitasker Hungry for growth not just looking to clock in and out ⸻  VA Communication Tools: Work Email Slack Schedule notes: Monday, December 8, 2025, at 03:00 PM EST (02:00 PM CST)