Client Care

Employer based in · Remote

Hiring talent from: all countries

Client Care (VA3) Ensuring a positive and professional client service experience Managing client inquiries via phone, email, online, or in person Providing clients with technical assistance on products and services Respond to client needs with urgency and attentiveness Manage CRM/database - Data entry, clean up, updating notes and information Getting client reviews/feedback Recommending product improvements based on client services feedback Experience and Proficiency Excellent English communication skills (written and verbal) Should have sales experience either from a corporate set-up **IMPORTANT Should have graduated from college or have a degree if non-experienced and is coachable, doing the role **IMPORTANT Should have CRM management experience, preferably GoHighLevel Personality Requirements Confident Go-getter Strong Communicator Organized Detail oriented Proactive Resourceful Personable Part-time Working schedule Monday-Friday 5 hour shift Engagement Compensation $4-$5/hr. -** open to training candidates Engaged Talent Communication Work Email WhatsApp Engaged Talent Commencement Date ASAP NOTE:   hey guys I need anther VA. this will be a CSM role. I need one asap. Basically what im looking for. The Daily Accountability Assistant is responsible for monitoring client task completion, food logging consistency, and daily engagement inside the online coaching program. This role exists to improve adherence, support client accountability, and provide the coaching team with clear daily insights while maintaining a positive and encouraging client experience. This role is observational and supportive. The assistant does not coach, prescribe, correct, or educate clients. Their responsibility is acknowledgment, reminders, internal reporting, and progress asset collection. I will have a more in depth SOP for them. Schedule notes: Wednesday, 14th of January at 10:00 AM EST (9:00 AM CST).