Client Care (VA2-VA3) - Additional
Employer based in · Remote
Hiring talent from: all countries
Client Care (VA2 -VA3) Ensuring a positive and professional client service experience Managing client inquiries via phone, email, online, or in person Directing client complaints or complex queries to relevant departments in a timely manner Providing clients with technical assistance on products and services Sending or pre-order gifts/token for clients in different occasions (Send Out Cards) Respond to client needs with urgency and attentiveness Nurture leads - Get in touch with past and existing clients via email, call or text Drip campaigns, setting up newsletter, sending events update or flyers for events Help with client events, sending invites and coordination Manage CRM/database - Data entry, clean up, updating notes and information Getting client reviews/feedback Keeping track of new products on offer, as well as emerging trends in client services Recommending product improvements based on client services feedback Helping with CEO's task list Experience and Proficiency Excellent English communication skills (written and verbal) Would be nice, not mandatory JobNimbus Apple Phone mandatory GHL a huge plus $3 -$6 per hour open to all types of candidates
What you'll do
Required
Nice to have
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