Client Care
Employer based in · Remote
Hiring talent from: all countries
Client Care (VA4) • Ensuring a positive and professional client service experienceManaging client inquiries via phone, email, online, or in person • Directing client complaints or complex queries torelevant departments in a timely manner • Providing clients with technical assistance on productsand services • Respond to client needs with urgency and attentiveness • Nurture leads - Get in touch with past and existing clients via email, call or text • Keeping track of new products on offer, as well as emerging trends in client services Experience and Proficiency • Excellent English communication skills (written and verbal) • Neutral accent so that interactions with patients feel seamless and natural. • This job is for a medical office answering phones and texts from patients and scheduling appointments, messaging providers and coworkers as needed. ***IMPORTANT Tools • Charm EHR • Weave Working Hours: Monday to Friday from 9:00 am to 5:00 pm PST NOTE: Kindly send CV and disc profile 24 hrs before the FI Replacement : Geraldine Carla Toscano
What you'll do
Required
Nice to have
Important Hiring Information
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