Medical/Behavioral Health VA

Employer based in · Remote

Hiring talent from: all countries

Medical/Behavioral Health VA 1) HIPAA Awareness & Confidentiality Strong understanding of HIPAA privacy and security rules Experience handling PHI, medical records, and insurance data Uses secure communication, password protection, and document controls 2) ABA / Behavioral Health Familiarity Knowledge of ABA terminology (BCBA, RBT, treatment plan, authorization, VB-MAPP, etc.) Understanding of intake assessment authorization therapy workflow Comfortable coordinating with parents, physicians, and insurance providers 3) High Attention to Detail Accurate data entry, scheduling, and documentation tracking Ability to monitor authorizations, expirations, and missing paperwork Organized management of client records and intake packets 4) Strong Communication Skills Warm, professional tone with parents and caregivers Clear written communication for emails, follow-ups, and reminders Ability to represent CBAT's compassionate, family-centered brand 5) Reliability & Proactive Thinking Meets deadlines without supervision Anticipates clinic needs (e.g., upcoming re-authorizations, schedule gaps, missing signatures) Comfortable working in a fast-paced healthcare environment ⸻ Required Qualifications Prior experience as a medical or behavioral health virtual assistant Familiarity with: Insurance verification & prior authorizations Medical scheduling systems / EMRs (Theralytics, CentralReach, or similar) Google Workspace, Excel, and document management Experience supporting ABA clinics, therapy practices, or pediatric services (strongly preferred) Demonstrated knowledge of HIPAA-compliant workflows ⸻ Preferred Qualifications (High-Value for CBAT) Background in ABA administration or RBT/BCBA support Experience with: TRICARE, Medicaid, and commercial insurance authorization Intake coordination & treatment plan submission Credentialing and provider enrollment tracking Ability to assist with social media messages or parent communication follow-ups Located in a time zone compatible with Texas clinic hours ⸻ Key Responsibilities the VA Should Be Able to Handle Manage new client intake and document collection Verify insurance eligibility and authorization status Coordinate BCBA assessments and RBT scheduling Track treatment plan signatures and renewals Maintain HIPAA-compliant digital records Send parent reminders, follow-ups. -------- EXPERIENCE WITH: TRICARE, Medicaid, and commercial insurance authorization. Insurance verification & prior authorizations Medical scheduling systems / EMRs (Theralytics, CentralReach, or similar) Google Workspace, Excel, and document management Experience supporting ABA clinics, therapy practices, or pediatric services (strongly preferred) Demonstrated knowledge of HIPAA-compliant workflows