Production Support VA

Employer based in · Remote

Hiring talent from: all countries

• Production Support VA (VA2)• Manage the day-to-day administrative and operational tasks related to roofing production • Prepare and process material orders and double-check order accuracy • Coordinate material deliveries and ensure materials arrive on time and as ordered • Schedule and coordinate labor crews and production activities • Manage permitting requirements based on each jurisdiction • Coordinate with supplementers and provide required information and documentation • Gather and organize measurements, photos, reports, and other production documentation • Complete or update roofing measurements through the CRM/D.I.Y. measurement system • Manage production-related emails, customer responses, and follow-ups • Maintain accurate production information and statuses in the CRM • Support pipeline and production tracking, including daily reports and action items • Assist other departments as needed and collaborate with the Accounts Receivable VA • Help ensure production moves forward smoothly from documentation and permitting through scheduling and completion. • Assist with Google review requests/follow-ups as part of the customer process • Preferred Experience & Qualifications• Strong English communication skills (written and verbal) • Should have proven Construction, Roofing, or Operations Support experience either from a corporate set-up or as a VA IMPORTANT • CompanyCam and Roofr , or similar platforms experience is required ***IMPORTANT • Experience with Roof Link, HailTrace, and Hail Recon is preferred • Roofing/construction production, permitting, materials, scheduling, or insurance supplement experience is a strong advantage • Preferred Traits & Personality• Organized • Proactive • Self-Starter / Independent • Detail-Oriented • Outgoing / Personable • Analytical / Problem Solver • Creative / Innovative • Strong Communicator • Adaptable / Flexible • Team-Oriented • Collaboration Hours• VA2: Monday to Friday (Full-time | 40 hours per week)• 8:00 AM to 5:00 PM US Mountain Time • Compensation Range• VA2: $5/hour and up • Communication Tools• Work Email • WhatsApp • Target Start Date• ASAP • Final Interview Schedule• To be coordinated by the Fulfillment & Admin Team • Zoom Recording Link• Brandon Dawson (Axis Roofing Texas LLC) - Onboarding • Important Notes• Please Schedule FIs the shortest time possible Schedule notes: Friday, October 16th at at 10:30 AM MST (11:30 AM CST)