Inside Sales Agent

Employer based in · Remote

Hiring talent from: all countries

• Inside Sales Agent (VA1)• Lead Follow-Up & Outbound Calling• Make outbound calls to new leads • Follow up with leads using provided scripts and follow-up lists • Call past clients from the retention list to encourage them to return • Nurture past leads through calls and text messages • Follow the established three-day follow-up process • Review lead follow-up history and avoid contacting leads who have indicated that they are not interested • Inbound Calls & Client Communication• Answer incoming calls and respond to client inquiries • Send text messages to clients and past patients based on provided instructions • Follow specific instructions for handling client responses and follow-ups • Communicate with leads and clients professionally and effectively • Appointment Booking• Book clients from incoming leads and inquiries • Convert qualified leads and client inquiries into appointments • Administrative Support• Go through provided lists and complete administrative tasks • Assist with general administrative tasks during slower periods • Support occasional projects as needed • Occasional Creative Support• Create flyers in Canva as needed for occasional projects • Preferred Experience & Qualifications• Strong English communication skills (written and verbal) • Should have inbound/outbound calling and appointment setting experience either from a corporate set-up or as a VA **IMPORTANT • Should be well-versed in using GSuite, Microsoft 365 & AI Tools • Experience in using Quo, PocketSuite, Portrait, Canva or any similar tools would be ideal • Having an aesthetics or medspa industry experience is a huge plus • Someone creative is a huge plus • Preferred Traits & Personality• Organized • Proactive • Resourceful • Self-Starter / Independent • Detail-Oriented • Outgoing / Personable • Analytical / Problem Solver • Creative / Innovative • Strong Communicator • Adaptable / Flexible • Team-Oriented • Can Build Rapport • Collaboration Hours• Monday to Friday • 9:00 AM to 6:00 PM PST • Compensation Range• $4/hour and up • Communication Tools• Work Email • WhatsApp • Target Start Date• ASAP • Final Interview Schedule• To be coordinated by the Fulfillment & Admin Team • Zoom Recording Link• Melanie Rodriguez - Onboarding • Important Notes• Experience in using Quo, PocketSuite, Portrait, Canva or any similar tools would be ideal • Having an aesthetics or medspa industry experience is a huge plus • Someone creative is a huge plus • Melanie and Cassie are using one slack account Schedule notes: To be coordinated by the Fulfillment & Admin Team