Administrative Assistant

Employer based in · Remote

Hiring talent from: all countries

• Administrative Assistant (VA1)• Create and post social media content• Create fresh posts using the existing format/topics • Use ChatGPT to assist with the content • Create/use AI-generated images • Post content to Facebook • Post content to Instagram • Post content to Google My Business • Current expectation discussed: approximately 1 post per day, 5 days a week • Follow up with free roof inspection leads• Review the company system to see when a lead was called • Check whether a message was left • Follow up with leads who were not reached • Vary the call time rather than repeatedly calling at the same time • Make calls during different times of day, including later hours when customers may be home • Schedule free roof inspections• Call customers who requested a free roof inspection • Use a script to explain that the purpose of the call is to schedule their inspection • Initially focus on scheduling only, rather than selling or answering detailed customer questions • Take customer notes• Document customer questions, special situations, or relevant information • Enter notes into JobNimbus • Manage notes and tasks in the CRM• Add notes inside JobNimbus • Add/tag the appropriate salesperson or team member • Set tasks inside the CRM as needed • Use CRM tags that notify the appropriate person by email • Save documents in JobNimbus• This was specifically discussed as something the VA may become involved with over time • The client said this could become more integrated into the VA's responsibilities as time goes on • Basic WordPress updates• Change wording/content on the website • Upload photos • Handle basic website updates • Preferred Experience & Qualifications• Strong English communication skills (written and verbal) • Should have admin backend support experience either from a corporate set-up or as a VA **IMPORTANT • Should have CRM management experience • Experience in using ChatGPT, phone calls, Wordpress or any similar tools would be ideal • Having a residential construction or insurance repair work industry experience is a huge plus • Preferred Traits & Personality• Organized • Proactive • Resourceful • Self-Starter / Independent • Detail-Oriented • Creative / Innovative • Adaptable / Flexible • Team-Oriented • Can Build Rapport • Friendly • Collaboration Hours• Monday to Friday • 2:00 PM to 6:00 PM CST (20 hours per week) • Part-time initially and could grow into full-time • Compensation Range• $4/hour and up • Communication Tools• Work Email • Slack • Teams • Target Start Date• ASAP • Final Interview Schedule• To be coordinated by the Fulfillment & Admin Team • Zoom Recording Link• Timothy Bain - Onboarding • Important Notes• Should have CRM management experience • Experience in using ChatGPT, phone calls, wordpress or any similar tools would be ideal • Having a residential construction or insurance repair work industry experience is a huge plus • Contract not yet signed, client still reviewing it. Recruitment will remain paused until the contract is complete Schedule notes: To be coordinated by the Fulfillment & Admin Team