Inside Sales Agent

Employer based in · Remote

Hiring talent from: all countries

• Inside Sales Agent (VA1)• Outbound Prospecting & Lead Generation • Conduct outbound calls to facilities, organizations, and healthcare partners to generate home care leads • Perform systematic phone and email follow-ups to nurture prospective leads and confirm appointments • Contact referral sources, maintain a referral list, and follow up with potential private pay clients • Lead Qualification & Appointment Setting • Qualify prospective client leads based on service eligibility before scheduling consultations • Book client assessment and consultation appointments directly into the client's Google Calendar • Handle inbound phone and email inquiries, collect basic intake information, and return non-medical messages • Secondary / Additional Tasks (Ad-Hoc / As Time Permits) • Assist in posting Indeed job ads, screen candidates, and track compliance files • Help log client intake information and shift reminders • Provide administrative compliance support • Assist with basic billing tasks and preparing invoices • Manage basic social media presence by creating and maintaining Facebook and Instagram business pages • Help set up and manage basic company profiles on Facebook and Instagram • Preferred Experience & Qualifications• Strong English communication skills (written and verbal), with a clear, neutral accent is acceptable **IMPORTANT • Should have outbound calling experience either from a corporate set-up or as a VA **IMPORTANT • Prior experience in the healthcare industry is highly preferred **IMPORTANT • Should be well-versed in using Google Workspace (e.g., Google Calendar, Sheets, Gmail) • Experience in using dialer systems (e.g., RingCentral) is preferred • Experience in using any CRM platform is preferred • Preferred Traits & Personality• Organized • Personable • Proactive • Persuasive • Flexible • Strong communicator • Tech-savvy • Collaboration Hours• Monday to Friday • 12:00 PM – 4:00 PM EST (20 hours/week) • Part-time to start, with flexibility to expand into a full-time role based on performance and business revenue • Compensation Range• $4hr and up • Communication Tools• Work Email • WhatsApp • Target Start Date• ASAP • Final Interview Schedule• To be coordinated by the Fulfillment & Admin Team • Zoom Recording Link• Aicha Kourouma - Onboarding Part 1 • Aicha Kourouma - Onboarding Part 2 • Important Notes• Client & Business Profile: Aicha Kourouma represents Confident Home Care LLC PA, a non-medical home care agency. • Special Request Note (E-Commerce Task Deferral): The client explicitly requested to remove all e-commerce research and listing tasks from this scope, intending to hire a dedicated e-commerce VA at a later time. • The client agreed that the primary tasks will focus entirely on client-facing responsibilities within the core scope of the virtual assistant. In contrast, all administrative duties and out-of-scope tasks will be designated as secondary. • Sourcing Risk Note: The client was made aware that sourcing candidates with mandatory prior healthcare industry experience and specific shift availability may narrow the talent pool and require up to 15 working days. • (Communication Email Alignment): The client requested that all business official communications, invites, and updates be sent to her primary business email at confidenthomecarellcpa@gmail.com, using her Yahoo accounts (janetkaba992@yahoo.com and osmanek1@yahoo.com) strictly as secondary personal backups. Schedule notes: To be coordinated by the Fulfillment & Admin Team