Transaction Coordinator

Employer based in · Remote

Hiring talent from: all countries

• Transaction Coordinator • Position Summary • The Transaction Coordinator is responsible for keeping Reel Keeper transactions organized, accurate, current, and moving through the established workflow. The TC works across Sisu, SkySlope, DigiSign, Flexmls, Dropbox, and the Forms & Documents Library, while following the Reel Keeper Operations Academy and approved SOPs. • This is not simply a task-completion role. The TC is expected to verify that the underlying transaction condition is actually true before marking work complete, recognize discrepancies, maintain accurate records across systems, perform meaningful QC, and escalate matters that fall outside TC authority. • The successful candidate must be comfortable working independently while also knowing when to stop, verify, ask, and escalate. Reel Keeper values judgment and accuracy over guessing or simply moving a task to completed. • What This Role Owns • Transaction workflow coordination from listing through closing and post-closing. • Timely and accurate Sisu task execution and transaction-status updates. • Document filing, verification, organization, and QC across the applicable systems. • SkySlope compliance-file maintenance and DigiSign status verification. • Flexmls verification and authorized updates within the permissions granted to the TC role. • Dropbox transaction-file organization and maintenance. • Use of the Forms & Documents Library to determine applicable documents and N/A decisions. • Tracking transaction milestones, deadlines, and conditions using source documents rather than assumptions. • Identifying discrepancies and following the established escalation process. • Final and post-closing QC so the file is genuinely complete and accurate. • Maintaining clear, professional transaction communication within the TC's assigned scope. Core Responsibilities: Transaction Setup & Intake - Review incoming transaction information; establish/maintain the transaction record; file required documents; verify key property, party, date, and transaction information against source documents. Sisu Management - Execute assigned tasks; update stages/statuses after real-world milestones; maintain dates and notes; document escalations; keep task status current rather than batching updates. Document Management - Upload and organize required documents; verify signatures and completeness; maintain the correct current version; perform document QC. SkySlope / DigiSign - Maintain the compliance file; upload applicable documents; route documents for signatures where assigned; verify individual signer status; confirm executed documents before treating them as complete. Flexmls - Verify MLS information and status; perform updates only within confirmed authorization; independently confirm authorization before making changes. Dropbox - Maintain the transaction file according to the confirmed Reel Keeper document-management workflow. When a newer document replaces an old one: verify the new document, upload it, delete the old replaced document, and verify the current file. Closing & Post-Closing - Track closing preparation; verify actual closing/recording information; complete applicable system/file closeout; perform post-closing QC; transfer the transaction from Active Transactions to CLOSED TRANSACTIONS 2026 once the property has actually closed. QC & Compliance - Check required documents, signatures, dates, names, figures, and cross-system consistency. Identify and document discrepancies before treating a file as complete. Communication & Follow-Up - Handle assigned communication and follow-up; keep relevant parties informed within the TC's role; document important actions and escalations. Amherst Transactions - Follow the separate Amherst materials where applicable, including documented Amherst-specific system, document, and task requirements. • Candidate Profile The candidate should demonstrate the following characteristics: • Highly organized and detail-oriented. • Comfortable managing multiple transactions and competing deadlines. • Strong written communication and professional follow-through. • Able to learn systems and follow documented workflows. • Comfortable working independently without constant step-by-step supervision. • Strong verification habits and attention to discrepancies. • Able to distinguish responsibility boundaries and avoid taking over Agent-owned decisions. • Comfortable escalating when something is unclear or outside authority. • Consistent, reliable, and accountable for completed work. • Willing to use SOPs and reference materials as working tools rather than relying on memory alone. • Able to receive feedback, correct errors, and demonstrate improvement. • Preferred Experience / Background • The exact minimum experience requirement should be confirmed by Reel Keeper before the job is posted. The role itself requires demonstrated ability in the following areas: • Transaction coordination or real estate administrative support. • Working with transaction-management systems and digital document workflows. • Document organization, verification, and quality control. • Managing deadlines, task lists, and follow-up. • Working with multiple stakeholders while maintaining clear communication. • Learning and following a defined operating system. • Education requirements, licensing requirements, compensation, schedule, benefits, and minimum years of experience are intentionally left for Reel Keeper leadership to confirm rather than being invented in this document. • Systems & Tools • Sisu SkySlope DigiSign Flexmls Dropbox Forms & Documents Library Sisu Task Execution Manual Reel Keeper Operations Academy Drive & Document Management SOP Amherst Materials JD LINK:https://sphererocketva.slack.com/files/U092B6W4TS9/F0C6N55E05T/new_tc_job_description__1_.docx