Inside Sales Agent

Employer based in · Remote

Hiring talent from: all countries

• Inside Sales Agent (VA1)• Outreach & Lead Engagement • Conduct cold outbound sales calls to prospective leads with a targeted daily volume of initially up to 100 calls, with a target of at least 30 bookings per week • Send SMS messages as part of the outreach process • Handle a small volume of basic emails as needed • Manage inbound calls and follow-up calls • Appointment Setting & Qualification • Qualify leads based on criteria to determine fit • Set callback appointments and schedule them directly on the client's calendar • Engage leads to get them to commit to a specific time to speak with an agent • Data & CRM Management • Take notes during calls and update lead information • Use Salesforce (or a similar CRM) to track lead status and activity • Secondary / Additional Tasks • Basic calendar management for appointment scheduling • Future tasks may become more complex as the role evolves • Preferred Experience & Qualifications• Strong English communication skills (written and verbal), with a clear, neutral accent is acceptable **IMPORTANT • Should have client-facing/outreach experience, such as appointment setting or customer service **IMPORTANT • Experience with Salesforce or a similar CRM platform is preferred • Proficiency with Google Workspace (Calendar, Gmail) and/or Microsoft Office 365 is preferred • Experience in insurance is preferred but not required; it is considered a plus • Preferred Traits & Personality• Organized • Detail-oriented • Personable • Self-starter • Strong communicator • Engaging • Collaboration Hours• Monday to Friday • 2:00 PM to 6:00 PM EST (20 hours/week) • Part-time to start and could potentially grow into a full-time role after 60 days • Compensation Range• $4/hour maximum • Incentives could potentially be offered when the VA exceeds goal amounts • Communication Tools• Sphere Rocket Hub • Target Start Date• ASAP • Final Interview Schedule• To be coordinated by the Fulfillment & Admin Team • Zoom Recording Link• Robenson Remelus - Onboarding • Important Notes• Client & Business Profile: Robenson is an insurance broker looking for a VA to handle outreach, qualification, and appointment setting for his business. • Big Goal & Main Pain Point: The primary goal is to scale outreach to approximately 100 calls per day with a target of at least 30 bookings per week. • Schedule Flexibility Note: The role starts as part-time (20 hours/week) with the intention to move to full-time after 60 days. • Special Request Note (Dialer): The client currently has a phone system but needs to set up an official dialer to avoid manual dialing. Schedule notes: To be coordinated by the Fulfillment & Admin Team